Fees without the fine print
Therapy at Connected Roots Counseling costs $100 per 50 minutes session. I am in-network with several insurance plans through Headway, self-pay runs through Ivy Pay, the first 15-minute consult is free, and every client receives a Good Faith Estimate. That is the whole pricing model.
Insurance I work with
I bill insurance through Headway, the platform that handles my credentialing and claims. Coverage always depends on your specific plan, so I will verify your benefits and help you understand your estimated cost before we start.
In-network now
- Aetna
- Anthem Blue Cross and Blue Shield Ohio
- Carelon Behavioral Health
- Cigna
- Horizon Blue Cross Blue Shield of New Jersey
- Independence Blue Cross Pennsylvania
- The Health Plan
Credentialing in progress
- Ohio Medicaid
- Optum
- UnitedHealthcare
- Medical Mutual
These are pending approval while I finish credentialing. I will update this page as each one clears.
Quick answers
Dealing with insurance, so it does not feel like shaking a magic 8 ball
Insurance is confusing even for people who deal with it every day. You do not need to know the right words before you call. Open the question you need, read the script, and write down the answer.
Your exact coverage depends on your specific plan. I cannot guarantee what an insurer will cover or reimburse, but these questions can help you get a much clearer answer.
Before you call
- Step 1
Find the Member Services number on the back of your insurance card.
- Step 2
Have the card, something to write with, and about 15 minutes.
- Step 3
Ask for a reference number before you hang up, even if the answer seems simple.
Call scripts
Start with the question that matters today. You do not need to ask all of them in one call.
Question not answered here? Email me at katie.pate@connectedroots.org or bring it to a session, and we can figure out the next question together.
Not sure if I am the right fit? That is exactly what the free consult is for.
Fifteen minutes, no pressure, no paperwork. You ask questions, I answer honestly, and if I am not the right therapist for you I will help you find someone who is.